House rules/Terms & Conditions

1 Drugs
Drug possession, purchase, sale or use of drugs is explicitly prohibited in The Suite Amsterdam.The Suite Amsterdam disclaims any liability or damage caused by the use or presence of drugs. Smoking is only allowed on the first floor (lounge and kitchen).

2 Nuisance
If nuisance is stated, use will be terminated immediately without refund. The supply of electricity, lighting, heating and air conditioning of The Suite Amsterdam can be controlled remotely. In case of violation of the house rules, we reserve the right to interrupt the supply of these services (permanently) without refund, to terminate the visit immediately, and to charge the maximum deposit of €250.

3 Maximum number of people allowed
We are a Bed and Breakfast facility and strictly follow municipal regulations. This means that we allow a maximum of 4 people who can be present in The Suite Amsterdam at the same time. The first two persons are included in the rental price. For the twoother persons, a surcharge of €65,- per unique person who enters the building applies, regardless of the duration of his or her presence. Additional persons must be registered in advance with the management of The Suite Amsterdam. Violation of this rule means immediate termination of the stay in The Suite Amsterdam. We also reserve the right to charge the maximum deposit amount of €250. In addition to the loss of the deposit, the costs of eviction (if not voluntarily) is at least €300.

4 Damage and loss of accesoires
The tenant is responsible for The Suite Amsterdam and all objects present in The Suite Amsterdam. Loss or damage  of the object or interior is at the expense of the tenant. The tenant accepts the financial consequences in the event of loss or damage. In case of damage to furniture and/or material, the replacement costs will be charged. Deposit is by credit card or cash in advance, costs due to damage, breakage or loss of materials/accessories will be settled via the credit card or cash deposit issued.

5 Presence of equipment, furniture and accesoires
The Suite Amsterdam has a BDSM theme. The interior and accessories support the theme, but the presence of specific furniture, accessories or other inventory is never guaranteed. We always recommend that you provide your own favourite accessories.

6 Identification
You must identify yourself at check-in with a valid ID with a clear photo, name and address details. The copy of this proof of identity is only used in case of (legal) irregularities. Your data will be destroyed when you leave The Suite Amsterdam.

7 Lost and found
The Suite Amsterdam is not liable for goods left behind or other forgotten items.

8 Keys
We use registered and encrypted keys. If a key is lost, we must replace the lock and keys for the safety of all future guests. Therefore loss of keys costs €250 for replacement and repair costs. These costs
will be settled via the credit card or cash deposit issued.

9 Check-in and check-out
We would like to ask you to be present at the agreed time. In case of delay, please notice us at least 24 hours in advance. The Suite Amsterdam has no reception, so our host/hostess will wait especially for you. The timely adjustment of the check-in time is free of charge. The extra costs for waitingtime for the host after the agreed time is €15 per half hour or part of half an hour. We do not charge for the first fifteen minutes.

We strongly recommend that you follow the rules regarding the checkout. This prevents deductions from your security deposit or charges against your credit card. www.thesuite.amsterdam/checkout

10 Disclaimer
The Suite Amsterdam is not responsible for damage arising in or in relation to The Suite Amsterdam or otherwise related to The Suite Amsterdam.

11 Cancellation policy
We charge 50% of the booking amount in case of cancellation more than thirty (30) days before the date of arrival.We charge 100% of the booking amount in the event of cancellation less than thirty (30) days before the date of arrival or in the event of no cancellation. Reservations are non transferable to third parties.

12 Medical Leniency
No leniency will be exercised in the event of cancellation due to medical necessity of the tenant, partner, family or guest of the tenant. Please note!!! No leniency will be exercised in the event of cancellations due to contamination by Covid-19 or travel restrictions as a result of measures imposed by the central government regarding Covid-19. Only in case of closure, due to government measures, of The Suite Amsterdam will we refund the full reservation.

13 Rescheduling reservations
Moving a confirmed reservation is only possible under strict conditions. 
• The maximum term expires two weeks before the start of the confirmed reservation. Reservations within the period of 14 days are not eligible for relocation. We will process relocations of reservations more than 90 days before reservation free of charge, provided that no administrative changes are made in addition to the date.  
• The new date must be reserved immediately and paid in full. Immediate payment of the entire reservation can be made via payment request/bank transfer or via credit card charge. The surcharge for credit card transactions is 5% due to bank charges.
• Price €95,- for moving reservations from Sunday, Monday, Tuesday, Wednesday and Thursday and €75,- for Friday and Saturday.
Rate Explanation: Since most of our guests book well in advance, there is a risk of lost revenue when releasing reserved dates. Even with data released within 6 weeks, the percentage of “not repurchased days” is very high. The risk on Friday and Saturday is smaller than on the other days. Another cost aspect is the multiple administrative efforts that are made to move the reservation, such as the financial settlement and the preparation and sending of the new confirmation.

14 Liability
The tenant is liable for all fines imposed on the landlord or property owners that arise from non-compliance with the house rules/general conditions during the stay. The tenant is also liable for all legal procedures and legal costs arising from non-compliance with the user rules. The tenant is also responsible for the loss of income resulting from non-compliance with the house rules/terms and conditions.

15 Minimum age
The presence of minors is explicitly not allowed in The Suite Amsterdam. Even when guided by parent(s) or guardian(s) the presence of minors is not allowed.

16 Pets
Pets are explicitly not allowed in The Suite Amsterdam.

17 Bedlinnen, mirror room and citytax
All prices are excluding bedlinnen (€20) and citytax (€10)
The surcharge for the use of the mirror room is €40 for evening reservations from 1900 hrs. The mirror room is included with reservations from 1300 hrs till 1000 hrs.

18 (Involuntairy) Eviction
Failure to comply with our house rules/terms and conditions may result in immediate termination of the rental and eviction without any refund. We also reserve the right to charge the full deposit of €250 in retrospect, without possibility of correspondence. In case of suspected violation of the house rules, we are authorised to enter The Suite Amsterdam without prior permission of the tenant. We are also authorised to grant third parties permission to enter The Suite Amsterdam.

19 Privacy
In connection with your privacy, any credit card charges will be charged without reference to The Suite Amsterdam. Bank and/or credit card charges will be charged to the cardholder.

20 Cost of Administration
Administration costs are at least €50 per action.

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